Transparency, Security, and Your Trust
At {{ company }}, we prioritize the protection of your personal data as rigorously as we craft our jewelry. This policy outlines how we collect, use, and safeguard your information while complying with global regulations like GDPR and CCPA.
1. Data We Collect
Information You Provide
- Account & Orders: Name, email, shipping address, payment details (processed via PCI-DSS compliant gateways).
- Preferences: Style choices (e.g., ring sizes, metal allergies), wish lists, and feedback.
- Custom Designs: Uploaded images or notes for personalized jewelry.
- Virtual Try-On: AR/3D modeling data from your device camera (processed anonymously).
Automated Collection
- Device & Usage: IP address, browser type, pages viewed, and interactions with our AI stylist or AR tools.
- Cookies: Essential for site functionality, analytics, and personalized ads (manage preferences via our Cookie Settings).
2. How We Use Your Data
- Fulfill Orders: Process payments, ship items, and send tracking updates.
- Personalization: Recommend earrings, bracelets, or chokers based on your style history and AI trend analysis.
- Improvement: Optimize our website, app, and AR try-on features.
- Marketing: Send tailored promotions (opt-out anytime). Consent is required for non-essential communications.
- Authentication: Verify blockchain certificates for luxury collections.
3. Data Sharing
We only share data under strict conditions:
- Service Providers: Payment processors (Stripe, PayPal), logistics partners (DHL), and cloud platforms (AWS).
- Legal Compliance: To authorities if required by law or to protect our rights.
- Business Transfers: In mergers or acquisitions, with confidentiality guarantees.
- Aggregated Insights: Anonymous trend data shared with designers or sustainability partners.
We never sell your personal data.
4. Your Rights
- Access & Correction: Download your data or update preferences via your account dashboard.
- Deletion: Request removal of non-essential data (excludes transactional records for legal compliance).
- Opt-Out: Unsubscribe from marketing emails or disable cookies.
- CCPA/GDPR Rights: Including data portability and objection to processing. Submit requests to {{email}}.
5. Security Measures
- Encryption: SSL/TLS for data transmission; blockchain-secured transaction records.
- Access Controls: Role-based staff training and strict internal protocols.
- Regular Audits: Penetration testing and ISO 27001-aligned practices.
Note: No system is 100% secure—protect your account credentials.
6. Children’s Privacy
We do not target or knowingly collect data from users under 13. Contact us immediately if a child’s information is inadvertently processed.
7. International Transfers
Data may be transferred to our headquarters in New York or partners globally. We use EU-approved Standard Contractual Clauses (SCCs) and adequacy decisions to protect transfers.
8. Retention Period
- Active Accounts: Data stored until deletion is requested.
- Transaction Records: Retained for 7 years for tax/legal purposes.
- AR Try-On Data: Deleted after 30 days of inactivity.
9. Updates to This Policy
Changes will be posted here, with material updates notified via email or app alerts.
10. Contact Us
For questions, requests, or concerns:
- Data Protection Officer: {{ domains }} at {{ email }}
- Mail: {{ address }}
- Phone: {{ telephone }}
Why Trust Us?
Just as our blockchain technology ensures jewelry authenticity, we commit to ethical data practices. From carbon-neutral servers to AI-powered anonymity, {{ company }} protects your privacy as fiercely as we design your style.